Logi-IQ streamlines task management for logistics, offering an intuitive web dashboard for dispatchers and a mobile app for drivers. Dispatchers upload and optimize tasks, customizing requirements for efficiency and dispatching routes to drivers. They monitor task progress in real time, ensuring optimal route execution. Drivers receive their assignments through the app, updating task statuses on-the-go for seamless communication and operational efficiency. This integrated approach enables precise coordination between dispatch and field, enhancing delivery accuracy and customer satisfaction. Logi-IQ’s user-friendly interface ensures easy adoption and maximizes logistics performance with real- time insights and control.
Yes, Logi-IQ offers real-time vehicle tracking using the drivers GPS, enabling users to monitor their fleet’s location and progress on the optimized routes, facilitating better coordination and responsiveness to unforeseen events.
To track your drivers, their device’s Location Detection should be on, and they should be On-Duty on Logi-IQ driver’s app.
In Logi-IQ, a task represents a distinct, individual action that needs to be carried out, such as a delivery, pickup, or any service at a specified location. Logi-IQ plans allow for a certain number of tasks to be optimized simultaneously, with limits varying across plans (for example, the users can optimize up to 700 tasks at one route optimization in the Starter Plan). Importantly, while there’s a cap on the number of tasks that can be optimized simultaneously, there’s no restriction on the total volume of tasks handled daily or monthly, nor on the number of optimization to be excuted.
Importing and Managing Tasks To import tasks into Logi-IQ, navigate to the “Import Tasks” feature, where you can upload files in CSV or Excel formats. This platform supports bulk import, allowing you to efficiently manage large volumes of tasks. Upon importing, you’ll have the opportunity to review and adjust how your data has been mapped to ensure accuracy.
Accessing and Exporting Optimized Routes Logi-IQ enables you to download your optimized routes as Excel files.
Customizing Routes Logi-IQ offers tools to manually adjust planned routes, including drag and drop features on both the map and timeline, for integrating unscheduled tasks or reordering existing ones. Detailed guides are available to assist in customizing your routes for optimal efficiency.
Monitoring Route Metrics After planning your routes, Logi-IQ provides comprehensive insights into total route distances and other critical metrics per driver, accessible from the dashboard. This information is pivotal for efficient resource allocation and performance monitoring.
Adjusting for Driver Speed Recognizing individual driver capabilities, Logi-IQ allows for the adjustment of average driving speeds to reflect real-world performance more accurately, enhancing route optimization.
Task Assignments Logi-IQ supports specific task assignments to drivers, ensuring operational flexibility and efficiency. This can be configured during task import by aligning driver information with system records.
Order Management Modifications, including order deletions, are possible unless routes have been dispatched. Logi-IQ provides solutions for route adjustment and order management post-dispatch, emphasizing flexibility in operations.
Troubleshooting Import Issues If tasks do not appear post-import, Logi-IQ advises checking geocoding status and ensuring all addresses are accurately recognized. It’s crucial to save imported data properly to avoid loss or misplacement.
Optimization Concerns Should you encounter seemingly suboptimal routes, Logi-IQ suggests verifying constraints and manual adjustments. The platform is designed to consider all specified parameters to generate the most efficient routes possible.
Comprehensive Planning Logi-IQ addresses challenges like unassigned tasks and route distribution among drivers, offering features like “Balance routes and use all drivers” to ensure equitable workload distribution and optimal route planning.
Visual Route Representation Routes are simplified for ease of understanding but can be adjusted to display actual road paths, offering a realistic view of the routes your drivers will take.
Supporting Multiple Depots Logi-IQ accommodates operations with multiple depots by allowing customized start and end locations for drivers, reflecting the logistical reality of diverse businesses.
Dealing with Unplanned Orders For newly added tasks requiring depot returns, Logi-IQ’s “return to depot” function ensures these are seamlessly integrated into the day’s planning.
Maximizing Route Efficiency Despite set limits, Logi-IQ’s smart optimization considers all input constraints to ensure every task is planned within the operational capabilities, offering guidance on adjustments for including all tasks.
Traffic Considerations While Logi-IQ plans routes based on static data, real-time traffic is accounted for through integration with drivers’ default navigation apps, ensuring the most current route information is used.
Account Management For issues like accidental multiple account creation, Logi-IQ provides straightforward solutions for account selection and management, ensuring you can easily access your intended account.
Support and Assistance Logi-IQ’s dedicated support team is available to address any operational or technical concerns, ensuring smooth and efficient use of the platform for all your route optimization needs.
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