- Information Logi-IQ May Collect
In the course of delivering our services, Logi-IQ may collect, utilize, store, and share various types of information. While providing personal information is not mandatory, please note that failure to provide certain details may restrict your ability to register or enjoy some of our services, potentially limiting the full benefits offered.
- Personal Information Provided by You: Your personal details, such as name, telephone number, email, mailing address, date of birth, gender, social media account information.
- Shared Information: Information voluntarily shared with others through our services, along with data stored during your service interactions, such as name, telephone number, email, mailing address, date of birth, gender, social media account information.
- Information Collected Automatically: Logi-IQ may automatically collect the following information through various means like cookies, web beacons, or other technical processes:
- Log information: Technical details such as mobile device model, web browser, configuration information, IP address, software used, and device identification number.
- Information related to searches or browsing during service use, including web search terms, visited social media URLs, and other relevant details.
- Details about mobile applications (Apps) and software usage, along with historical data.
- Communication information, including account numbers, communication time, data, and duration.
- Metadata embedded in shared content, encompassing details like date, time, or venue of shared photographs or videos.
- Location Information:
- Geographical location information collected through GPS or WiFi when using our services on a device with location functionality.
- Real-time geographical information provided by you or others, including the region you are in, shared information depicting current or previous locations, and geotagged details in photographs.
- Behavioural Information: Insights into your service usage, uploaded orders/tasks, optimized routes, and other activities conducted through our services.
- Purposes of Utilizing Collected Information by Logi-IQ
The information gathered while providing our services may be used for the following purposes:
- Operational and Service Maintenance: To operate and maintain the services offered to you.
- Service Provision: Providing you with the requested services and Facilitating the registration of your account with us.
- Rewards Program: If applicable, to enroll you as a member of the Logi-IQ Rewards program, where applicable. By registering on the Logi-IQ platform, you agree to become a member of the Logi-IQ Rewards program. Administering your membership account, including communication about loyalty points and redemption status. Sending news, promotions, and invitations related to Logi-IQ Rewards, with the option to unsubscribe.
- Customer Service: Responding to comments, queries, questions, and providing customer service.
- Identity Verification and Security: Conducting identity verification, customer service, security measures, fraud monitoring, and archival purposes to ensure the security of provided products and services.
- Service Improvement: Designing new services and enhancing existing ones.
- Account Creation and Security: Facilitating the creation and securing of your account on our network. Streamlining the use of our services without the need for re-registration or re-entering personal information.
- Understanding User Behavior: Gaining insights into how users access and utilize our services, preferences for Logi-IQ products, and customizing services accordingly.
- Content Customization: Enabling content and advertisement customization.
- Advertisement Assessment: Assessing the impact of advertisements, promotions, and publicity events to enhance future offerings.
- Software Certification and Upgrading: Undertaking software certification and managing software upgrades.
- Survey Participation: Allowing participation in surveys related to products and services.
- Inquiry Responses: Addressing specific inquiries raised by users.
- Legal Compliance and Enforcement: Complying with legal obligations and enforcing Terms and Conditions of Service. Assisting investigations, providing remedies, or taking actions as required by laws and regulations.
- Communication of New Programs: Introducing and promoting new programs, products, and services through mail, SMS, and letters with user consent.
- Dispute Resolution: Resolving disputes and identifying issues.
- Payment Processing: Processing payments for plans purchased on the Logi-IQ webs app.
- Legal Obligations: Complying with court orders, laws, rules, regulations, codes of practice, and requests from regulatory authorities.
- Security of Information
We adhere to collecting and utilizing your personal information only within the timeframe allowed or mandated by applicable laws and regulations.
Employing industry-standard security technologies and programs, we strive to prevent information loss, improper use, unauthorized access, or disclosure. For instance, encryption technology, such as SSL, is applied to certain services to safeguard your personal information. However, it is essential to recognize that, despite our best efforts in implementing enhanced security measures within the Internet industry, technical limitations, hacking, viruses, or malicious technology may render it impossible to ensure information security at all times. Please be aware that the system and communications network used by you to access our services may encounter issues beyond our control. Consequently, we cannot guarantee the absolute security of information transmission for any data sent by you to us.
- Information Collection Consent Choices
Logi-IQ, the route optimization SaaS provided by And Africa Co., Ltd., may secure consent for the collection of Personal Information through various channels. Express consent can be obtained verbally, online, or in writing. Implied consent may be inferred from your use of the Logi-IQ website, web app or mobile app and related services or when you approach us for information, inquiries, or services. We extend the option for individuals to choose (opt-out) whether their Personal Information is used for purposes beyond its initial collection, please contact us directly for that option. You have the ability to opt out of receiving notifications, and you may review, modify, and update your personal information as outlined above.
- How We May Collect Information
Logi-IQ, the route optimization SaaS provided by And Africa Co., Ltd., and our third-party partners may employ cookies and web beacons to collect and utilize your information, saving such data as log information.
We utilize cookie technology, web beacons, and similar tools to provide you with a personalized user experience and services, serving the following purposes:
- Recognition: Cookies and web beacons help us distinguish your identity when you log on, saving preferences and other information you provide to enhance your user experience.
- Analysis: We employ cookies and web beacons to understand the activities you undertake using our services and identify the websites or services you frequent.
- Advertisement Optimization: Cookies and web beacons aid in delivering advertisements tailored to your interests based on your information, such as the websites you visit, as opposed to generic advertising.
- Direct Marketing
Periodically and with your consent, we may utilize your personal information, including your name and contact details, to send you promotions, newsletters, invitations related to Logi-IQ’s services, events, charitable initiatives, competitions, or other features, as well as the activities of us and our affiliates globally. This communication may occur through email, phone, post, SMS messages, and/or social media networks, collectively referred to as “direct marketing.”
Customers reserve the right to prevent us from utilizing their personal data for direct marketing purposes by reaching out to us or utilizing the unsubscribe option provided in conjunction with our newsletter.
- Use of Our Services by Minors
- Jurisdiction and Applicable Laws
Any dispute arising out of or related to this agreement, its interpretation, execution, breach, termination, or validity shall be exclusively governed by and construed under the laws of Japan. The parties hereby consent to the exclusive jurisdiction of the Tokyo District Court for the resolution of any such dispute. Any legal action or proceedings arising out of or in connection with this agreement shall be brought solely in the Tokyo District Court, and the parties irrevocably submit to the jurisdiction of such court.
You have the right to request access to, or correction of, your personal information. You can contact us at firstname.lastname@example.org