• Introduction:

Thank you for choosing Logi-IQ, a cutting-edge route optimization Software as a Service (SaaS) provided by And Africa Co., Ltd. This Privacy Policy is designed to articulate our commitment to Customer’s privacy, explaining how we collect, utilize, store, and safeguard your personal information when you engage with our websites, applications, and services.

Operated by And Africa Co., Ltd., Logi-IQ aims to optimize your experience while ensuring the security of your data. We have curated this Privacy Policy to provide clear insights into our information practices, encouraging you to read it carefully. Your continued use of Logi-IQ services implies consent to the collection, use, storage, and sharing of your information in accordance with this Privacy Policy.

We have made a concerted effort to use straightforward language for technical terms and provided additional links for your convenience. Please note that this Privacy Policy is specifically applicable to information collected by us through the Logi-IQ platform, distinct from any other data collected through alternative channels. Your engagement with our services signifies your acknowledgment and consent to the terms outlined in this Privacy Policy.

  • Information Logi-IQ May Collect

In the course of delivering our services, Logi-IQ may collect, utilize, store, and share various types of information. While providing personal information is not mandatory, please note that failure to provide certain details may restrict your ability to register or enjoy some of our services, potentially limiting the full benefits offered.

  1. Personal Information Provided by You: Your personal details, such as name, telephone number, email, mailing address, date of birth, gender, social media account information.
  2. Shared Information: Information voluntarily shared with others through our services, along with data stored during your service interactions, such as name, telephone number, email, mailing address, date of birth, gender, social media account information.
  1. Information Collected Automatically: Logi-IQ may automatically collect the following information through various means like cookies, web beacons, or other technical processes:
    • Log information: Technical details such as mobile device model, web browser, configuration information, IP address, software used, and device identification number.
    • Information related to searches or browsing during service use, including web search terms, visited social media URLs, and other relevant details.
    • Details about mobile applications (Apps) and software usage, along with historical data.
    • Communication information, including account numbers, communication time, data, and duration.
    • Metadata embedded in shared content, encompassing details like date, time, or venue of shared photographs or videos.
  2. Location Information:
    • Geographical location information collected through GPS or WiFi when using our services on a device with location functionality.
    • Real-time geographical information provided by you or others, including the region you are in, shared information depicting current or previous locations, and geotagged details in photographs.
  3. Behavioural Information: Insights into your service usage, uploaded orders/tasks, optimized routes, and other activities conducted through our services.

  • Purposes of Utilizing Collected Information by Logi-IQ

The information gathered while providing our services may be used for the following purposes:

  1. Operational and Service Maintenance: To operate and maintain the services offered to you.
  1. Service Provision: Providing you with the requested services and Facilitating the registration of your account with us.
  2. Rewards Program: If applicable, to enroll you as a member of the Logi-IQ Rewards program, where applicable. By registering on the Logi-IQ platform, you agree to become a member of the Logi-IQ Rewards program. Administering your membership account, including communication about loyalty points and redemption status. Sending news, promotions, and invitations related to Logi-IQ Rewards, with the option to unsubscribe.
  3. Customer Service: Responding to comments, queries, questions, and providing customer service.
  4. Identity Verification and Security: Conducting identity verification, customer service, security measures, fraud monitoring, and archival purposes to ensure the security of provided products and services.
  5. Service Improvement: Designing new services and enhancing existing ones.
  6. Account Creation and Security: Facilitating the creation and securing of your account on our network. Streamlining the use of our services without the need for re-registration or re-entering personal information.
  7. Understanding User Behavior: Gaining insights into how users access and utilize our services, preferences for Logi-IQ products, and customizing services accordingly.
  8. Content Customization: Enabling content and advertisement customization.
  9. Advertisement Assessment: Assessing the impact of advertisements, promotions, and publicity events to enhance future offerings.
  10. Software Certification and Upgrading: Undertaking software certification and managing software upgrades.
  11. Survey Participation: Allowing participation in surveys related to products and services.
  12. Inquiry Responses: Addressing specific inquiries raised by users.
  13. Legal Compliance and Enforcement: Complying with legal obligations and enforcing Terms and Conditions of Service. Assisting investigations, providing remedies, or taking actions as required by laws and regulations.
  14. Communication of New Programs: Introducing and promoting new programs, products, and services through mail, SMS, and letters with user consent.
  15. Dispute Resolution: Resolving disputes and identifying issues.
  16. Payment Processing: Processing payments for plans purchased on the Logi-IQ webs app.
  17. Legal Obligations: Complying with court orders, laws, rules, regulations, codes of practice, and requests from regulatory authorities.

  • Security of Information

We adhere to collecting and utilizing your personal information only within the timeframe allowed or mandated by applicable laws and regulations.

Employing industry-standard security technologies and programs, we strive to prevent information loss, improper use, unauthorized access, or disclosure. For instance, encryption technology, such as SSL, is applied to certain services to safeguard your personal information. However, it is essential to recognize that, despite our best efforts in implementing enhanced security measures within the Internet industry, technical limitations, hacking, viruses, or malicious technology may render it impossible to ensure information security at all times. Please be aware that the system and communications network used by you to access our services may encounter issues beyond our control. Consequently, we cannot guarantee the absolute security of information transmission for any data sent by you to us.

  • Information Collection Consent Choices

Logi-IQ, the route optimization SaaS provided by And Africa Co., Ltd., may secure consent for the collection of Personal Information through various channels. Express consent can be obtained verbally, online, or in writing. Implied consent may be inferred from your use of the Logi-IQ website, web app or mobile app and related services or when you approach us for information, inquiries, or services. We extend the option for individuals to choose (opt-out) whether their Personal Information is used for purposes beyond its initial collection, please contact us directly for that option. You have the ability to opt out of receiving notifications, and you may review, modify, and update your personal information as outlined above.

  • How We May Collect Information

Logi-IQ, the route optimization SaaS provided by And Africa Co., Ltd., and our third-party partners may employ cookies and web beacons to collect and utilize your information, saving such data as log information.

We utilize cookie technology, web beacons, and similar tools to provide you with a personalized user experience and services, serving the following purposes:

  1. Recognition: Cookies and web beacons help us distinguish your identity when you log on, saving preferences and other information you provide to enhance your user experience.
  2. Analysis: We employ cookies and web beacons to understand the activities you undertake using our services and identify the websites or services you frequent.
  3. Advertisement Optimization: Cookies and web beacons aid in delivering advertisements tailored to your interests based on your information, such as the websites you visit, as opposed to generic advertising.

To customize and improve your membership experience, we may combine this information with personal details you provide. Once combined, this information is treated as personal information under this Privacy Policy.

When using cookies and web beacons for the aforementioned purposes, non-personal information may also be collected, consolidated, and processed. This information may be shared with advertisers or other partners for the analysis of how users utilize our services and for advertising purposes. Products and services provided by Logi-IQ may contain cookies and web beacons placed by advertisers or other partners. The collection and use of such information by third-party cookies and web beacons are not governed by this Privacy Policy but by the relevant third parties’ privacy policies. Logi-IQ assumes no responsibility for the cookies and web beacons of third parties.

You have the option to adjust your browser settings to reject or manage cookies, web beacons, etc. However, discontinuing the use of cookies or web beacons may impact your service experience, rendering certain services unavailable or causing banner displays to function improperly. Despite this adjustment, you may still receive the same volume of advertisements, but these ads may be less relevant to you.

  • Direct Marketing

Periodically and with your consent, we may utilize your personal information, including your name and contact details, to send you promotions, newsletters, invitations related to Logi-IQ’s services, events, charitable initiatives, competitions, or other features, as well as the activities of us and our affiliates globally. This communication may occur through email, phone, post, SMS messages, and/or social media networks, collectively referred to as “direct marketing.”

Customers reserve the right to prevent us from utilizing their personal data for direct marketing purposes by reaching out to us or utilizing the unsubscribe option provided in conjunction with our newsletter.

  • Use of Our Services by Minors

We encourage parents and guardians to provide guidance to minors below the age of 18 using our services. We recommend that the parents and guardians of minors read this Privacy Policy, and that the parents of minors give consent and guidance before a minor provides the personal information. We will not knowingly collect and use the personal information of children who are under the age of 13. If we discover that we have collected the personal information of children who are under the age of 13 but the verified parent’s consent form has not been received, we will take measures to delete this information as soon as possible.

  • Scope of Application of the Privacy Policy

Except for specific services as outlined, this Privacy Policy is applicable to the services provided by the Logi-IQ Website or Logi-IQ App. Services falling under specified categories will be governed by distinct privacy policies, providing a more detailed account of information usage within those services. These specified service privacy policies are integral to and form part of this overarching Privacy Policy. In case of any inconsistency between the Privacy Policy and the specific privacy policy for designated services, the latter shall prevail.

Unless expressly stated otherwise in this Privacy Policy, the terminology employed herein shall carry the same meaning as defined in the Terms and Conditions of the Logi-IQ Website, Web app or Logi-IQ App.

It’s important to note that this “Privacy Policy” does not extend to the following scenarios: 1/ Information gathered by third-party services, including any third-party websites accessed through our services. 2/ Information collected by other companies or organizations that advertise through our services.

  • Amendment

We may revise the terms of this Privacy Policy from time to time, and the revisions will constitute a part of this Privacy Policy. Please check this Privacy Policy regularly, especially before providing any additional information that reveals your identity. By your continued use of our websites, applications or services, you are deemed to accept the most recent version of this Privacy Policy. If any amendment leads to a substantial reduction of your rights under this Privacy Policy, we will post a notice on the website and/or notify you via your account.

  • Jurisdiction and Applicable Laws

Any dispute arising out of or related to this agreement, its interpretation, execution, breach, termination, or validity shall be exclusively governed by and construed under the laws of Japan. The parties hereby consent to the exclusive jurisdiction of the Tokyo District Court for the resolution of any such dispute. Any legal action or proceedings arising out of or in connection with this agreement shall be brought solely in the Tokyo District Court, and the parties irrevocably submit to the jurisdiction of such court.

  • Contact

You have the right to request access to, or correction of, your personal information. You can contact us at info@logi-iq.com

You can also contact us if you have any queries or complaints relating to personal information or this Privacy Policy.